AR# 2786: M1.3 Install (Win95 CD): "Windows cannot find file setup.exe" or "Setup is unable to locate script file d:\setup.ins", error 107
M1.3 Install (Win95 CD): "Windows cannot find file setup.exe" or "Setup is unable to locate script file d:\setup.ins", error 107
Keywords: Install, Win95, setup, hang, MSCDEX.EXE
Symptoms: 1. "Setup is unable to locate script file d:\setup.ins", error 107 2. After trying to run setup.exe, "Windows cannot find file setup.exe" is reported. 3. All files and directories are visible from the root directory, but none of the subdirectories can be accessed.
If any of these symptoms are encountered, check the following:
1. CD-ROM recognized by Win95: -Right click on the "My Computer" icon -Select properties -Select Device Manager -See if CD-ROM is one of the selectable devices
2. The Autoexec.bat or Config.sys loads MSCDEX.EXE
If MSCDEX.EXE is loaded in Autoexec.bat and the CD-ROM is not listed by Device Manager, the M1.3.7 CDs will not be readable by the CD drive.
If the CD drive is listed by the Device Manager, REM out the MSCDEX.EXE driver from the Autoexec.bat and see if the CD drive can be access through Windows Explorer after rebooting.
The M1.3.7 CDs are Win95/NT ONLY CDs and cannot be read by a Win3.1 system or a system that uses the Win3.1 driver MSCDEX.EXE. This problem does not exist with any of our older CDs because the other CDs had filenames that were 8.3 compliant.
Since our M1 CDs have long filenames, making the CDs Win3.1 readable would still not allow systems using the Win3.1 driver to install our software. When a long filename is encountered the install program would report an error.
If the CD drive is not listed by Device Manager try the following:
1. "REM" out MSCDEX.EXE from the autoexec.bat or config.sys. Restart. 2. Goto Control Panel 3. Run Add New Hardware 4. Check Device manager for the CD drive
If the problem is still encountered, the vendor of the CD drive or the (IDE or SCSI) controller card may have updated drivers; otherwise, the customer may need to get a new CD drive that is fully compliant with Win95.
If the other solution does not work, try upgrading WIN95 to a newer version.