AR# 7406: Foundation 2.1: Unexpected error when installing 2.1
Foundation 2.1: Unexpected error when installing 2.1
Keywords: Foundation, 2.1, unexpected, error, install, NT
When attempting to install Foundation 2.1, the following error message may occur: An unexpected error has occurred. Contact customer support. This can occur on NT when attempting to upgrade to 2.1 or to reinstall 2.1 and the license manager from a previous installation is running in the background.
Enter the Flex License Manager. In the control window Stop the server and then from the setup window deselect the Start Server at Power-Up and the Use NT Services options. Then restart the computer and reinstall the software.