AR# 7498

2.1i Install: Foundation. Error: "XIE internal error 101" after installing F2.1i

説明


General Description:

Installed F2.1i on NT, but when the project manager

runs, a red error message appears "XIE internal error 101"

and the Implementation Icons stay grayed out.



During installation it is likely that the following message will

appear:-

"Setup failed whilst processing the registry updated.help path"

followed by:-

"Problems setting registry entry

HKEY_LOCAL_MACHINE/software/microsoft/windows/help/support.help"

ソリューション


This can be caused when the F2.1i software is installed on an NT machine

by a user who does not have ADMIN rights.

Non-admin users cannot write to areas of the registry required by the F2.1i

installation.



To fix this:-

* Uninstall the software using the "Add / Remove Programs" from the Windows

Control Panel.



* Manually delete any remains of the installation from the c:\fndtn\ directory.



* Re-boot.



* Log into NT as a user with ADMIN rights. The software can then be installed

as normal.
AR# 7498
日付 11/03/2010
ステータス アーカイブ
種類 一般